Terms & Conditions for Travelers
Please take the time to read and understand the Traveler Terms & Conditions detailed below prior to booking a trip with Trip Tribe Ventures, LLC. If you decide to book a trip with Trip Tribe Ventures, LLC, then you will be required to confirm your agreement to these Traveler Terms & Conditions as part of the online booking process.
Your Booking is a Contract
When you (sometimes referred to as a “traveler” or a “client”) book a trip with Trip Tribe Ventures, LLC (sometimes referred to as “we” or “us” or “Trip Tribe”), you will be deemed to have agreed to these Traveler Terms & Conditions. Moreover, your booking, together with (a) these Traveler Terms & Conditions and (b) the details regarding the trip for your chosen destination as listed on our website (collectively, the “Agreement”) will constitute a legally binding contract between you and us. (Note: If you book a trip for multiple people traveling together, then all travelers in that booking will be deemed to have read and agreed to the Traveler Terms & Conditions, and to be parties to this Agreement.)
For a traveler: In order to confirm your booking with Trip Tribe, you will be required to pay a non-refundable deposit of $295 towards the total price of your trip. However, if your booking is made within 60 days of the trip start date, then the full amount is payable at the time of booking.
Terms to Be a Trip Leader/Lead a Trip with Trip Tribe
In order to lead a trip with Trip Tribe, there must be a minimum of 8 paying guests. Trip Tribe reserves the right to cancel any trip without 5 paying guests booked within the first 30 days after trip launch. With 8 paying guests, there will be free accommodation in a shared room for the trip leader of the base level room. If trip leader wishes to upgrade to a different or private room, trip leader is responsible for paying the difference in price.
Trip Leader is entitled to determine their desired fee per paying guest, generally $150-500 per guest.
Payment of the balance of the trip price is due 90 days prior to the trip start date. If the balance is not paid on or before the due date, we reserve the right to treat your booking as canceled.
Passport, Visas and Other Travel Documents
For trips outside the U.S. (or your home country, if you are not a U.S. citizen), you must carry a valid passport and have obtained all other required travel documents (visas, permits, proof of vaccinations, certificates etc.) for the country(ies) you will visit during your trip. For many countries, your passport must be valid for at least 6 months beyond the duration of the trip; please make sure to research the applicable passport requirements for each country you plan to visit.
It is your responsibility to ensure that you are in possession of all such required travel documents for your trip. We are not responsible if you are refused entry to a country because you lack the correct travel documents.
For us to confirm your booking, you must provide us with certain personal information, if requested by us, no later than the date on which you pay the balance of the trip price. The precise information may vary from trip to trip, but the types of information we may require include, by way of example:
- Full name (as it appears on passport)
- Passport number
- Color copy of passport photo page
- Date of Birth
- Dietary requests/restrictions
- Any medical conditions, injuries or physical limitations which you want us to know about and/or which may affect your ability to participate fully in some aspects of the trip.
- Travel Insurance Policy Information
Requests for Roommate Matching
If you are traveling solo but do not wish to pay the higher price for “single/private occupancy” accommodations, we will do our best to match solo travelers with a roommate of the same gender to accommodate the request for the lower “double/shared occupancy” rate.
However, if we are unable to match you with a roommate as of the due date for final payment, you will be charged the double occupancy rate plus a surcharge equal to 50% of the price difference between the single and double occupancy. If we are able to match you with a roommate after the final payment (including the surcharge) has been made, then we will happily refund the surcharge to you. TTV makes no promise or guarantee that we can match you with a roommate (for the double occupancy rate) on any given trip.
What’s Included in the Price of Your Trip
The price of your trip includes:
- All accommodations as listed on our website under “What’s Included”
- All meals as listed on our website under “What’s Included”
- Ground transfers to the retreat location as described on our website under “What’s Included”
- Yoga/Wellness/Fitness instruction as described on our website under “What’s Included”; and
- Those additional items listed on our website under “What’s Included”
What’s Excluded from the Price of Your Trip
The price of your trip does not include:
- Flights/Airfare to the starting point of your trip
- Baggage charges
- Fees for travel documents (passports, visas, etc.)
- Travel insurance
- Alcoholic beverages unless otherwise noted
- Optional Activities
- Personal expenses
- Any other items listed on our website under “What’s Not Included”
Optional activities (other than excursions which are listed on our website as “Included”) are not included in the trip price and do not form part of the trip or this Agreement. You acknowledge and agree that any assistance provided by any trip leader, yoga instructor or local representative in arranging optional activities does not render us liable for them.
Cancellation and Refund Policies: Cancellation by Traveler
Regardless of reason, cancellations result in costly charges from travel and lodging providers. If you choose to cancel, you will incur these cancellation penalties, which vary depending on the experience. All cancellation requests must be received in writing and the effective date of the cancellation will be the day your cancellation notice is received by mail or email. Cancellation charges are based upon how long before your experience start date the cancellation notification is received.
Receipt of your initial deposit confirms that you are in agreement with our Terms and Conditions. Final payment is due no later than 3 months prior to departure. If you need to cancel your reservation, you will receive a full refund if you meet any of the following criteria: (a) Your trip is more than 240 days away OR (b) You booked within the last 30 days and your trip is still more than 90 days from the start date. All payments except your deposit are refundable if your trip is more than 180 days away. If you do not meet any of these criteria, your booking is not eligible for a refund.
Bookings for all trips are non-transferable.
Note: As outlined in Section 14 below, we require that you purchase travel insurance.
Cancellation by Trip Tribe Ventures, LLC
We reserve the right to cancel any trip or any portion of any trip at any time up to (and including) the 61st day before the scheduled trip start date. In this event, the client will receive a complete refund of all monies paid to Trip Tribe.
In addition, we reserve the right to cancel any trip at any time if, due to natural disaster, political instability, or other disruptions and/or events beyond our control (“force majeure events”), the operating of the trip would be unsafe or otherwise unviable. In the event a trip is canceled due to a force majeure event, the client will receive a refund equal to the monies paid to Trip Tribe less any costs incurred by Trip Tribe which are not recoverable. Note: As outlined in Section 14 below, we require that you purchase travel insurance.
Discretion to Reject Bookings and/or to Deny Participation by Certain Clients
- Trip Tribe reserves the right, in the exercise of its discretion and judgment, to reject any client booking and/or to deny participation by any client in a trip at any time prior to the trip start date, if we believe a client poses a risk or may be disruptive to other clients or to the trip leader. If a client booking is rejected and/or a client is denied participation in a trip prior to the trip start date, then that client will receive a full refund of all monies paid to Trip Tribe for that trip.
- Furthermore, each trip leader also has the authority, in the exercise of his/her discretion and judgment, to deny participation by any client, if the trip leader believes the client’s continued participation will be disruptive to the overall trip experience, to the other clients and/or to the trip leader. If a client is denied participation in a trip after the trip start date, then the client will forfeit all monies paid.
The itinerary listed for each trip represents a general plan for that trip (including the day-by-day schedule of activities). However, you acknowledge and accept that circumstances may arise which result in changes to the listed itinerary. These changes may include, without limitation, delays and/or partial or complete changes in the following: the itinerary, trip leaders/yoga instructors, frequency of yoga/fitness sessions, quality or location of lodging, modes or quality of transportation, etc. You understand and agree that: (i) Trip Tribe and/or its designees may make last-minute or on-site decisions to address changed circumstances, (ii) Trip Tribe does not guarantee conformity with any itineraries that have been published or furnished to you or any other clients, and (iii) Trip Tribe reserves the right to change the itinerary with or without notice to you. Furthermore, all yoga instruction/fitness classes will be provided in the manner determined by each individual trip leader/instructor, in his/her discretion, and will follow that instructor’s individual style. Prior to booking, all travelers should familiarize themselves with their trip leader’s style and background as listed in the “Ambassador” section for your selected trip as listed on our website.
Trip Tribe requires all clients to purchase travel insurance in connection with all bookings. The impact of COVID-19 on travel means that certain elements of any departure are beyond the control of Trip Tribe. This may include border closures, government mandated quarantines, etc. Trip Tribe will always focus on health and safety, however, we are not liable for any expenses, changes to the itinerary or medical expenses; costs associated with cancellations and/or delays are the traveler’s responsibility. While the coverage provided by travel insurance varies based on the policy you purchase, as a general rule, this type of insurance may provide coverage for a variety of losses which a client may incur relating to a booking, including losses relating to trip cancellation, illness, injury, theft, lost or damaged property, etc. Please contact your insurance carrier for specific questions and of your coverage.
Be aware that, except for the limited refund rights outlined in Sections 10, 11 and 12 above for various cancellation scenarios, each client is 100% responsible for any losses, penalties, fees or other financial consequences arising out of any booking or trip, or the cancellation or interruption of any booking or trip (including, by way of example, costs related to airline tickets and fees, passport fees, visa fees, medical expenses, etc.). For all of these reasons, we urge you to purchase travel insurance promptly following/upon booking.
Photos and Marketing
With respect to still photos and/or video footage from the trip which include(s) your image and/or name, you irrevocably grant us the right to use those photos and/or footage for marketing and promotional purposes (including, without limitation, on our website, in advertisements, marketing materials and/or on our social media platforms), on a royalty-free basis, throughout the world and in perpetuity.
With respect to any still photos and/or video footage from the trip which were shot by you and posted on Facebook, Instagram, Twitter or any other social media platform, you irrevocably grant us the right to re-post those photos and/or footage on Facebook, Instagram, Twitter or any other such social media platform, on a royalty-free basis, throughout the world and in perpetuity. We will use good faith efforts to credit you as the source of any such photos or footage that we re-post; but our failure to do so will not be a breach of these Traveler Terms & Conditions or invalidate the foregoing grant of rights. If you notify us of our failure to credit you, we will remedy that failure as promptly as practicable, in a reasonable manner (which may include the addition of credit or the take-down of the applicable photo or footage), following receipt of your notice.
Immunizations and Travel Advisories/Warnings
Each client assumes full responsibility for verifying any requirements relating to and/or obtaining any immunizations which may be necessary or desirable for travel in the applicable country(ies) and/or region(s). Each client also assumes full responsibility for researching the safety and security conditions in the applicable country(ies) and/or region(s) during the period of scheduled travel, and being aware of any applicable travel advisories and/or warnings. Clients may also wish to consult a physician who is knowledgeable about travel medicine and related medical issues in the country(ies) and/or region(s) to be visited.
By booking a trip with the Trip Tribe, you confirm that you are mobile and in good general health, and capable of performing the activities contemplated for the trip you have booked. You also confirm that you are capable of caring for yourself during the trip, and that you will not impede the progress of the trip or the enjoyment of other travelers. You also confirm that you have not been recently treated for, nor are you aware of, any medical condition, infirmity, or disability (whether physical or mental) that would create an unreasonable risk to yourself or others in connection with the trip.
Furthermore, you assert that you are in compliance with Trip Tribe’s vaccination policy at time of travel. As a condition of participating on a trip with Trip Tribe, each traveler must be fully vaccinated and comply with any additional vaccination requirements of the destination country(ies). Travelers are responsible for carrying and providing to local authorities and service providers proof of vaccination, proof of COVID-19 testing, proof of medical insurance and all other government mandated forms required by authorities in the country(ies) of destination. It is the traveler’s responsibility to be aware and to comply with all such requirements and laws. Rules can and do change quickly so continued education on local destination entry and travel requirements up to, and during your trip, is necessary.
Third Party Operators and Trip leaders/Instructors are Independent Contractors
Trip Tribe does not own, operate or control any person or entity that provides any goods or services for your trip (“Third Party Operators”), including any lodging facilities, airline, ground or water transportation, yoga studio, yoga instructor(s), tour operator, food service provider, etc. Rather, we contract with Third Party Operators to provide all goods and services for your trip; and you understand that all Third Party Operators are independent contractor(s), and not affiliates or employees of Trip Tribe. In selecting Third Party Operators, we do our best to seek out reliable suppliers and contractors to provide the necessary travel-related goods and services. Accordingly, in the absence of gross negligence by Trip Tribe, you understand and agree that Trip Tribe shall not have any responsibility or liability for any acts or omissions of any Third Party Operators in connection with your trip. Without limiting the foregoing, we will not be liable for any direct, indirect, consequential or incidental damage, liability, injury, loss cost or expense you may incur (including any claim relating to personal injury, illness, death, property damage or loss, delay or other inconvenience) arising out of or by reason of the acts or omissions of any Third Party Operator.
Assumption of Risk
Trip Tribe is dedicated to providing a safe environment for all clients who participate on our trips. However, you must take responsibility for your own behavior and safety. Furthermore, you understand and assume the risks and hazards inherent in travel. These risks and hazards may include, without limitation, delays, injury, illness, death or other unanticipated events, and may be caused by force majeure events, the negligence of Trip Tribe or other persons (including third party operators), the intentional and/or criminal conduct of others or other circumstances. Certain locations are remote and require additional travel time away from city centers and towns; as such, medical attention may not always be readily available or may be of inferior quality compared to what is available at home. Also, you may be visiting places where the political, cultural, and geographical environment is very different than where you live, and in some cases, these differences may present increased risks and/or challenges.
The assumption of risk also includes the likely presence of the virus that causes COVID-19, including variants (collectively “COVID-19”). COVID-19 infection rates may be higher and vaccination rates may be lower in trip destinations than your home state or country. Furthermore, the sophistication of available treatments, doctors, and hospitals for the treatment of COVID-19 may be impaired. Laws, regulations, customs, and policies related to COVID-19 in the destinations where you will travel may be different than your home country.
We use reasonably available information from the U.S. government, applicable foreign governments and reports from our contacts in planning each trip itinerary, and assessing the viability of each trip itinerary as the start date approaches. Some services provided in connection with the trip, including lodging, transportation, food service and local tours and activities are obtained from independent suppliers over whom Trip Tribe has no control. It is your responsibility to acquaint yourself with all available and relevant travel information for your destination and the nature of your itinerary. You acknowledge and agree that your decision to travel is made after having considered this information, and you expressly assume the personal risks involved with such travel.
Limitation of Liability and Release
You acknowledge and agree that Trip Tribe and its parent, affiliates, subsidiaries, officers, directors, shareholders, members, employees, successors and assigns (collectively, the “Trip Tribe Parties”) shall not be liable for any direct, indirect, consequential or incidental damage, liability, injury, loss, cost or expense you may incur (including any claim relating to personal injury, illness, death, property damage or loss, delay or other inconvenience) arising out of or by reason of (i) the acts or omissions of any Third Party Operator or (ii) the negligence of any of the Trip Tribe Parties or (iii) any acts or omissions of any other parties or (iv) force majeure events.
You release the Trip Tribe Parties from any and all claims, liabilities, losses, expenses, damages, demands, actions, causes of action, lawsuits or sums of money of any kind arising out of, by reason of, resulting from and/or related to any trip you may book and/or participate in; and you understand and acknowledge that you are fully responsible for and expressly assume any and all risks, whether known or unknown, in connection therewith.
Any personal information that we collect about you may be used for any purpose associated with the operation of a trip or to send you marketing material in relation to our events and special offers. The information may be disclosed to our agents, service providers or other suppliers to enable us to operate the trip.
You agree that any dispute relating to your booking, the Traveler Terms & Conditions, the Agreement or any other issues relating to your trip (including any claim you may wish to assert relating to or arising out of your trip) shall be referred to confidential and binding arbitration in New York, by arbitrator(s) and pursuant to rules of arbitration subject to the mutual agreement of the parties. If the parties cannot agree on the arbitrator(s) and/or the rules of arbitration, arbitration may be compelled by petition to any court of competent jurisdiction in New York. Any arbitration award shall be rendered in writing and may be entered and shall be fully enforceable as a judgment in any court of competent jurisdiction. The parties expressly waive their right to trial, including trial by jury. Each party shall bear its own attorneys’ fees and costs.
This Agreement (including all bookings and the Traveler Terms & Conditions) shall be governed by the laws of the State of New York applicable to contracts entered into and to be wholly performed therein (without giving effect to any conflict of laws principles under California law).
Updating of Terms & Conditions
TRIP TRIBE reserves the right to update and/or alter these Terms & Conditions at any time. Current information can always be found on www.triptribe.com and any updates and/or changes will supercede any previous versions.
By booking a trip with Trip Tribe, you acknowledge that you have read and understand the Terms & Conditions outlined above, and agree to be bound by those Terms & Conditions.